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CXO India Newsletter · 27 January 2026

T
Tej Singh
1 min read
1 min read

CXO India is excited to present another edition featuring an insightful article by Santosh Rai - Global Chief Digital and Information Officer (CDIO) at PGP Glass Ltd.

CXO India is excited to present another edition featuring an insightful article by Santosh Rai - Global Chief Digital and Information Officer (CDIO) at PGP Glass Ltd.

AI has transformed from basic automation to powerful decision engines, slashing decision cycles by 30% and supercharging ROI through predictive analytics and personalized engagement. Now, the game-changer: Agentic AI—systems that independently handle multi-step workflows like client management and supply chain orchestration, evolving from reactive tools to proactive strategic partners.​

To thrive, CXOs must prioritize four imperatives: outcome-aligned strategies, scalable infrastructure with MLOps, large-scale reskilling for AI fluency, and ethics-first design featuring bias checks and transparency. Responsible AI isn't optional—it's the foundation for trust and sustainable edge as regulations intensify. Tomorrow's leaders will master human-AI synergy, embedding data literacy enterprise-wide to amplify human potential.​

Dive into the full article for actionable insights on value-first AI deployment. What's your strategy for agentic AI adoption? Share in comments—let's discuss!​

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CXO India Newsletter · 27 January 2026 | CXO India